Technical Support
Free for all users, we reply to most inquiries within 24 hours. You can email the tech support staff at support(at)heavyocity.com. Please include the following information in the email body:
- Your Name
- Phone Number
- Product in question
- Inquiry
- System Specs (Processor, OS, RAM, etc.)
Product Activation
To activate your product, please use the Native Instruments Service Center. For more information visit Native Instruments
Updates and Downloads
Be sure to check the appropriate product page for software updates and free content
Tutorials
Be sure to check the appropriate product page for tutorial videos. Or visit us on Youtube